BOC bags ISA Gold Trailblazer Award for PGS Proficiency Stage

The Bureau of Customs (BOC) passed the 3rd Stage of the Performance Governance System (PGS) “Proficiency Stage” and once again received the Gold Governance Trailblazer award, the highest PGS award during the Public Governance Forum – BOC Proficiency Revalida via Zoom Conference on September 03, 2021.

Last 2019, the Bureau of Customs led by Commissioner Rey Leonardo B. Guerrero enrolled to the 4-Stage Performance Governance System (PGS) of the Institute for Solidarity in Asia (ISA). In 2019 and 2020, respectively, the Bureau of Customs consecutively bagged the Gold Governance Trailblazer awards as it passed the 1st Stage “Initiation Stage” and the 2nd Stage “Compliance Stage” of the Performance Governance System.

During the Proficiency Revalida organized by the Institute for Solidarity in Asia (ISA), Commissioner Guerrero presented the BOC’s accomplishments and breakthrough results yielded from the sustained momentum of the implementation of its programs and innovations initiated during the early stages of its PGS journey.

These programs are anchored on the modernization of its processes and values reformation of its people. These include automation of 108 out of 148 BOC Core Processes; full utilization of 17 Customer Centers nationwide; launching of the National Customs Enforcement Network and Customs Operations Center, to name a few. For its bid of values reformation of its people, the Values Transformation Program, digitized IPCR and Personal Scorecard are in place.

These innovations are inclined with the BOC Strategic Communications Plan of automation and modernization, good governance and values transformation.

The BOC was commended by the Revalida panelists for the overall Revalida performance. Among the members of the panel were: Mr. Emmanuel T. Bautista, Panel Chair & Trustee, ISA; Undersecretary Elsa P. Agustin, Department of Finance (DOF), Assistant Secretary Mary Jean T. Pacheco, Department of Trade & Industry (DTI); Mr. Guillermo M. Luz, Trustee, ISA; Kenneth Isiah Ibasco Abenta, Managing Director, WeSolve Foundation, Inc; and John Forbes, Senior Adviser, American Chamber of Commerce.

The PGS is a significant tool of good governance reform promoting the efficient delivery of services and the establishment of a positive climate for market institutions. It also calls for effective, sustained, and systematic contributions from individuals and institutions for the common good of their institution or community and of the Philippines as well as the long term development of the Filipino.

For the 4th Stage – Institutionalization Status is granted after an audit review of the bureau’s performance for at least two years of implementing its PGS strategy. The scorecard must show breakthrough financial results and high social impact.

The Bureau aims to carry this momentum through until it passes the final stage to fully ensure that reforms are truly achieved and realized.

“This is a testament to the hardwork and dedication of the good men and women of BOC. This proves that we are committed and faithful in this transformation journey. This award not only gives us inspiration but is also reminder that distinguished people in society believe in us and that we must not fail them. I would like to assure ISA and all our stakeholders, that everything that we started will be sustained, faithful to our mandate of providing the best service to our people.” Commissioner Guerrero said.