Bureau of Customs | Department of Finance: Bureau of Customs

FREQUENTLY ASKED

Q U E S T I O N S

A quick guide to Customs procedures
in the new normal situation.

Call Us

632-8705-6000

Mobile

0905-299-7977 (Globe)
0956-175-4689
0929-503-5138 (Smart)
0921-608-1633

MESSAGE US

Twitter: @Customs.PH
Instagram: @customs.ph

BOC Enhances Value Reference Information System

Customs Memorandum Order (CMO) No. 16-2020 implements the Enhanced Value Reference Information System (e-VRIS) to serve as a risk management tool to ascertain the veracity of any statement, document, or declaration presented for customs valuation purposes. The e-VRIS which shall operate in the electronic to mobile (E2M) system will replace the existing National Value Verification System (NVVS) established in 2019 to protect government revenues against trade misinvoicing and misclassification.

See Infographic

BOC SELECTIVITY LANES

As part of the Improvement of Risk Management System under the Bureau of Custom’s (BOC) 2020 10-Point Priority Program, Customs Risk Management Steering Committee (CRMSC) launches new color lane in the Universal Risk Management System (URMS).

The URMS is aimed to enhance the risk management capabilities of the Bureau. In line with this, the system introduces Orange Lane as a new Selectivity color with the previous Green, Yellow, and Red lanes.

SEE INFOGRAPHIC

BOC Partners with PayMaya for Enhanced Payment System

To pay fees and charges through PayMaya, the client may indicate his preference for online payment in the Customer Portal. The client would then receive the invoice through their email address. The invoice will show the fees or charges due and the corresponding amount. The client shall click on “Pay”. Once all the relevant Cardholder Information is provided, the client shall click on “Complete Order”. The client may opt to save the card for future use before confirming payment. Once confirmed, the payment will be processed for 2-3 seconds. After payment processing, the client shall receive the transaction status. Clients can choose to give their email address or SMS number to receive the transaction receipt.

See infographic

Submission of Goods Declaration & imports assessment portals (micp & pom)

To better serve the public, the Bureau of Customs is now dedicating portals for online filing of Goods Declaration of Port of Manila (POM) and Manila International Container Port (MICP).

See Infographic

BOC, NGAs streamline procedures to further reduce face-to-face contact

Joint Memorandum Circular (JMC) 01-2020 signed on August 5, 2020 by the BOC, PPA, DTI and ARTA, the agencies formalized the collaborative relationship to fully implement the mandatory requirements for the online filing and processing of applications for permits, licenses and gate passes as well as online payment of port dues, fees, terminal handling and related charges, customs duties and taxes and shipping lines charges for the release of cargoes in Metro Manila Ports.

BALIKBAYAN BOX Info Sheet

1. Ano-ano po ang items na kailangan dumaan sa customs?
ANSWER: All goods that are imported into the country.

2. Ano-ano ang kadalasang padala items na binubuwisan at magkano po ang binabayad na tax. Ano'ng packages naman po ang exempted sa buwis?
ANSWER: Sending of balikbayan boxes by qualified OFWs are exempted from payment of duties and taxes up to three times and not exceeding P150,000 in a calendar year.

If you exceed the above conditions, duties and taxes shall be collected by Customs.

See Infographic