The Bureau of Customs (BOC), through its Planning and Policy Research Division (PPRD), launched on July 9, 2020 the BOC Governance Culture Code which sets the standards for good governance and highlighted the Bureau’s mission, vision, core values, aspirations and goals.

As part of the Bureau’s transformational efforts, the Governance Culture Code as the hand book of BOC employees provides for the commitment of the Bureau to establish and sustain a culture of competence, accountability, professionalism, integrity, transparency, efficiency and ethical responsibility in pursuit of its fundamental functions of efficient revenue collection, enhanced trade facilitation and strengthened border control through prevention of smuggling and entry of prohibited imported goods in compliance with global standards and regulatory frameworks.

The code also sets out the Service Pledge of the frontliners of the Bureau of Customs which is an internal cascading process of the Bureau’s Transformation Program. It also provides for the Agency’s position and strategic objectives in the next three years (FY 2020-2022).

The introduction of the BOC Governance Culture Code was recommended by the Integrity Sub-Committee and approved by the Multi-Sectoral Governance Council (MSGC) during the 4th Plenary Meeting. The MSGC is an external advisory group concerned with providing advices to government institutions towards achieving an administration that is at par with global standards.

The BOC recognizes the importance of having a shared mission, vision, values and beliefs among Customs officials and personnel towards achieving organizational growth and development.