The Bureau of Customs-Port of Clark, led by District Collector, Atty. Ricardo Uy Morales II, CESE, successfully passed its 2nd External Surveillance Audit conducted by TUVSUD on July 11-12, 2023.
The audited areas included the Customs Clearance Area, Export Unit, Passenger Services Division, Assessment Division, and Customer Care Center.
Auditor Ms. Adorable Aguila from TUVSUD confirmed that the Port of Clark has fulfilled the requirements of the ISO 9001:2015 standard and recommended the maintenance of its ISO Certificate.
“I would like to thank the TUVSUD for assisting the Port of Clark in improving customs procedures. I also recognize the unwavering support given by the Interim Internal Quality Management System Office (IIQMSO) through the comprehensive internal audits they conducted before this external audit. Finally, I would like to commend the hardworking personnel of the Port of Clark, through their consistent collective efforts, we were able to prove that our services are at par with international best practices,” said District Collector Morales during the Closing Conference.
The Port of Clark, consistent with the Bureau of Customs’ missions, will remain committed in simplifying procedures and facilitate a secured trade in line with the five-point priority program of Commissioner Bienvenido Y. Rubio.#