AMO’s Corner

Accounts Management Office (AMO)

Matters related to accreditation of BOC Stakeholders, particularly the list of requirements for accreditation of various stakeholders.

What are the requirements for accreditation of new brokers?

For new Customs Brokers, the following documents shall be submitted:

1. Application form (notarized and completely filled out);
2. Bureau of Customs Official Receipt (BCOR) evidencing payment of Processing Fee (Php 1,000);
3. Photocopy of Valid Philippine Regulatory Commission (PRC) Identification Card (back to back) 
   1. For married female brokers, if the name reflected on the PRC ID is that of her maiden name, submit copy of Marriage Contract issued by the Philippine Statistics Authority (PSA);
4. List of clients with complete addresses and contact details (if no clients, submit affidavit of no clients);
5. List of representative/s with personal details, photos, and specimen signatures (if no representative/s, submit affidavit of no representative/s);
6. Printed Client Profile Registration System (CPRS) profile of applicant and updated notification of “STORED” status;
7. BIR Registration (2303);
8. Latest Income Tax Return (ITR) duly received by the BIR;
9. Valid NBI Clearance of applicant; and
10. Certificate of Good Standing issued by a PRC-accredited national organization of Customs Brokers.

How to apply for renewal of accreditation for brokers?

Pursuant to CMO 19-2019, all brokers who are transacting with the Bureau of Customs shall file an application for renewal of registration to the CIIS District Office at the Collection District nearest the Broker’s principal place of business.

Alternatively, you may file your application at https://client.customs.gov.ph by opening a ticket and attaching the scanned copy of required documents. Your ticket will be forwarded to the concerned CIIS District Office and you will be informed regularly of the status of your application.

What are the requirements for the renewal of Broker’s registration?

For renewal of Customs Broker’s application, the broker shall submit the following documents:

1. Duly accomplished and notarized Application Form for Renewal (if there are updates/changes)
2. Bureau of Customs Official Receipt (BCOR) evidencing payment of Processing Fee (Php 1,000);
3. Photocopy of Valid Philippine Regulatory Commission (PRC) Identification Card, back to back. 
   1. For married female brokers, if the name reflected in the PRC ID is that of her maiden name, submit copy of Marriage Contract issued by the Philippine Statistics Authority (PSA);
4. If there is no change in material information previously declared and submitted, a duly accomplished and notarized Affidavit of No Change in Information (i.e. Registered Name, Office Address, Contact Number/s, Email Address, List of clients, List of representative/s) using the prescribed form (Annex E-1 of CAO No. 5-2019):
5. In case of change/s in material information previously declared and submitted, a duly accomplished and notarized Affidavit of Change in Information (i.e. Registered Name, Office Address, Contact Number/s, Email Address, List of clients, List of representative/s) using the prescribed form (Annex E of CAO No. 5-2019) with supporting documentary requirements.
6. Updated printed Client Profile Registration System (CPRS) profile of applicant and updated notification of “STORED” status;
7. Latest Income Tax Return (ITR); and
8. Certificate of Good Standing issued by a PRC accredited national organization of Customs Brokers.

What are the steps in online submission of documents for renewal of broker’s registration?

1. Open a ticket at https://client.customs.gov.ph 
2. If you’re not yet a registered user, please register for an account.
3. Choose the “Renewal-Broker’ category and then fill out the Issue and Summary Fields.
4. In the summary of details, click the upload link to attach a document. The upload link is at the bottom of the summary details box.

IMPORTERS

What are the accreditation requirements for new importers?

For new importers, the following documents shall be submitted:

1. Duly notarized accomplished Application Form and signed by owner (for Sole Proprietorship), responsible Officer (for Corporation), Chairman (for Cooperative) and authorized partner (for Partnership);
2. Bureau of Customs Official Receipt (BCOR) evidencing payment of processing fee (Php1,000.00);
3. Corporate Secretary Certificate (Corporation) / Affidavit (Sole Proprietorship) / Partnership Resolution (Partnership) / BOD Resolution (Cooperative) designating its authorized signatories in the import entries;
4. Two (2) valid government issued IDs (with picture) of Applicant, President and Responsible Officers (i.e., passport, UMID Card, SSS ID, Driver’s License, Alien Certificate of Registration and Alien Employment Permit for aliens);
5. NBI Clearance of applicant (issued within three (3) months prior to the application)
6. Photocopy of DTI Registration or SEC Registration/Articles of Partnership and Latest General Information Sheet, or Cooperative Development Authority Registration and latest Cooperative Annual Progress Report, whichever is applicable;
7. Personal Profile of Applicant, President and Responsible Officers;
8. Proof of Lawful Occupancy of Office Address and Warehouse (i.e., Updated Lease Contract under the name of the Corporation or Proprietor, Affidavit of Consent from the owner and the Title of the Property under his/her name in case the property is used for free, Certification from the Lessor or Owner allowing the sharing of office in case of Sublease);
9. Printed CPRS of the Company and updated notification of “STORED” status;
10. BIR Registration (2303);
11. Income Tax Return (ITR) for the past three (3) years duly received by the BIR, if applicable;
12. Valid Mayor’s Permit as certified by the Bureau of Permits and Licensing Office;
13. Proof of Financial capacity to import goods (Bank Certificate or other forms of financial certification) (Top 1000 Taxpayers and under SGL Companies are exempted);
14. Endorsement from the District Collector, if applicable;
15. Detailed sketch map of office and warehouse address; and
16. Company Profile with geotagged pictures of office with proper and permanent signage and pictures of warehouse/storage area

What are the requirements for accreditation of renewal importers?

For renewal of importer’s application, the importer shall submit the following documents:

1. Duly accomplished and notarized Application Form for Renewal;
2. Updated General Information Sheet (Corporation) / DTI (Sole Proprietor) / Articles of Partnership / CDA Registration or Cooperative Annual Progress Report (CAPR) (Cooperative);
3. Bureau of Customs Official Receipt (BCOR) evidencing payment of Processing Fee (Php 1,000);
4. Affidavit of Change or No Change;
   1. If there are updates/changes in Company Information, necessary supporting documents must be submitted. Submit Affidavit of Change of Company information, please specify changes;
   2. If there is no change in material information previously declared and submitted, a duly accomplished and notarized Affidavit of No Change in Company Information (i.e. Business Name, Business Ownership, Office Address, Warehouse/Storage address, Responsible Officers, Line of Business, Contact Numbers, Email Address, Importable Items and Designated Signatories in the Import Entry) using the prescribed form (Annex A);
5. Updated Printed CPRS of the company and updated notification of “STORED” status;
6. Latest Income Tax Return (ITR);
7. Valid Mayor’s Permit (certified true copy by the BPLO);
8. Financial Capacity to import (example: Bank Certificate, Line of Credit etc.) – supporting documents of Affidavit of No Change;
9. Updated List of Importables with declared Grand Total Value of all items;
10. Previous Bureau of Customs Certificate of Registration (BOC-COR);
11. Detailed sketch map of office and warehouse address; and
12. Geotagged photos of Office and Warehouse.

Online Payment

1. What are the steps for Online Payment through Paymaya?

Online Payment through Paymaya

• Stakeholders may open a ticket through the Customer Care Portal system by using the Help Topic: Order of Payment / Paymaya (Renewal). 
  • Upon successful creation of the ticket, it shall be automatically routed to the Accounts Management Office (AMO).
• The AMO shall then check the requirements of the request and issue an email invoice containing the Order of Payment and other pertinent details.
• The stakeholder shall input the following details: 
  • Name
  • Amount
  • Credit Card Number
  • Other details on the invoice.
• Upon completion of payment, the system shall notify the stakeholders for the successful transaction and shall be viewed on Paymaya’s website.

2. Why can’t I find the Bureau of Customs (BOC) in my Paymaya App?

Answer: At present, the BOC is using email invoicing for online payment through Paymaya since the front end of the former is currently being developed. Stakeholders may opt to open tickets as previously discussed on FAQ 1.

What are the requirements for a Non-Regular Importer?

Requirements for Non-Regular Importer (Individual)

1. Application Form (notarized and completely filled and signed by the applicant)
2. BCOR Processing Fee (green copy)
3. TIN Card of the Applicant
4. Import documents such as:
5. Airway Bill/Bill of Lading:
6. Commercial Invoice;
7. Packing List;
8. Entry Declaration (pre-assessment)

e.Import Permit, if any.

5. Valid government issued id of the applicant
6. Print out of CPRS application form (notarized) with “STORED” email notification
7. Data Privacy Consent
8. Undertaking stating the following under pain of criminal, civil or administrative sanction: 

(1) intended use or purpose of the importation; 

(2) the shipment does not contain prohibited items; 

(3) it is the only importation and no prior importation has been made in the last 365 days; 

(4) full knowledge of the contents of the said shipments; and 

(5) attest to the veracity of the declaration; and

9.Special Power of Attorney (SPA) or Authorization Letter, if through a representative.

Requirements for Non-Regular Importer (CORP. / COOP./ PARTNERSHIP)

1. Application Form (notarized and completely filled and signed by the applicant)
2. BCOR Processing Fee (green copy)
3. SEC Articles of Incorporation and Updated GIS
4. BIR 2303
5. Import documents such as:
6. Airway Bill/Bill of Lading;
7. Commercial Invoice;
8. Packing List;
9. Entry Declaration (pre-assessment)
10. Import Permit, if any.
11. Valid government issued id of the applicant
12. Print out of CPRS application form (notarized) with “STORED” email notification
13. Data Privacy Consent
14. Undertaking stating the following under pain of criminal, civil or administrative sanction: 

(1) intended use or purpose of the importation; 

(2) the shipment does not contain prohibited items; 

(3) it is the only importation and no prior importation has been made in the last 365 days; 

(4) full knowledge of the contents of the said shipments; and 

(5) attest to the veracity of the declaration; and

10. Special Power of Attorney (SPA) or Authorization Letter, if through a representative.

Requirements for Non-Regular Importer (SOLE PROPRIETOR)

1. Application Form (notarized and completely filled and signed by the applicant)
2. BCOR Processing Fee (green copy)
3. DTI Registration
4. BIR 2303
5. Import documents such as:
6. Airway Bill/Bill of Lading;
7. Commercial Invoice;
8. Packing List;
9. Entry Declaration (pre-assessment)
10. Import Permit, if any.
11. Valid government issued id of the applicant
12. Print out of CPRS application form (notarized) with “STORED” email notification
13. Data Privacy Consent
14. Undertaking stating the following under pain of criminal, civil or administrative sanction: 

(1) intended use or purpose of the importation; 

(2) the shipment does not contain prohibited items; 

(3) it is the only importation and no prior importation has been made in the last 365 days; 

(4) full knowledge of the contents of the said shipments; and 

(5) attest to the veracity of the declaration; and

10. Special Power of Attorney (SPA) or Authorization Letter, if through a representative.

What are the requirements for amendment/changes of Company Information?

1. Change of Business Name
2. Updated Application Form
3. Updated Printed CPRS Profile
4. Amended SEC Registration and Articles of Incorporation/DTI Certificate
5. Amended BIR Registration
6. Mayor’s Permit (certified true copy by the BPLO)
7. Company profile
8. Picture of Business Signage

2. Change of Office Address
3. Updated Application Form
4. Updated Printed CPRS Profile
5. Amended SEC Registration and Articles of Incorporation/DTI Certificate
6. Amended BIR Registration
7. Mayor’s Permit (certified true copy by the BPLO)
8. Company profile
9. Proof of Lawful Occupancy
10. Geotag picture of Office Premises and Business Signage
11. Detailed sketch map of office and warehouse address;

3. Change of Warehouse/Storage Address
4. Updated Application Form
5. Printed CPRS Profile
6. Picture of Warehouse/Storage
7. Proof of Lawful Occupancy

4. Change of Responsible Officers, Company Officers
5. NBI Clearance – not more than 3 months old (for change of authorized applicant only)
6. Personal profile and 2 valid Government issued ID
7. Corporate Secretary Certificate / Partnership Resolution / BOD Resolution
8. Updated Application Form (for change of authorized applicant only)
9. Updated CPRS profile
10. Updated GIS /Articles of Partnership.

5. Change of Line of Business
6. Updated Application Form
7. Printed CPRS profile
8. Amended SEC Registration and Articles of Incorporation / DTI Certificate
9. Amended BIR Registration
10. Mayor’s Permit (certified true copy by the BPLO)
11. Company Profile

6. Change of Contact Number/s. E-mail address, Importable Items.
7. Updated Application Form
8. Printed CPRS Profile

Where can I get an application form and other forms?

Kindly see link and downloadable documents at: https://client.customs.gov.ph/kb/faq.php?id=35

Where is the AMO Central Office located?

The AMO is located at NPO Bldg., Gate 3, Port Area, Manila.