A modernized and efficient customs administration that every Filipino can trust and be proud of.


  • To assess and collect lawful revenues efficiently
  • To effectively curb illicit trade and all forms of customs fraud
  • To facilitate trade in a secured manner
  • To implement relevant technology for an efficient and effective customs management aligned with the international customs best practices
  • To promote professionalism and integrity in the service


  • Commitment to the delivery of high quality services to our transacting public.
  • Enhanced use of modern management techniques such as electronic transactions, compliance audit and risk management.
  • Focus on personnel as the driving force in the achievement of our missions.
  • Consideration of relevant international instruments, conventions, agreements such as the Revised Kyoto Convention and others promulgated by WCO, WTO, APEC, ASEM, and ASEAN.


As a Customs Administration we are committed to:

  • Professionalism and Integrity
  • Transparency and Accountability
  • Consistency and Simplicity
  • Vigilance and Dynamism
  • Be responsive to the needs of the community and industry

 As a Customs personnel we are committed to be:

  • Competent and Efficient
  • Accountable and Responsible
  • Honest and Dedicated
  • Firm and Fair
  • Helpful and Courteous
  • Simple in lifestyle