A modernized and credible Customs administration which is among the world’s best that every Filipino can be proud of.


  • To stop corruption
  • To increase revenue collection
  • To facilitate trade aligned with international best practices
  • To strengthen efforts against smuggling and other customs fraud
  • To enhance personnel welfare and professionalism


  • To institutionalize a simplified hiring, promotion, reassignment, designations, retirement and other personnel actions
  • To update and enhance personnel skills, knowledge and competencies
  • To institutionalize moral and values formation as part of the Anti-Corruption initiatives of the Bureau
  • To improve personnel welfare
  • To improve Customs facilities and environment
  • To rationalize the BOC Organization structure
  • To promote transparency, predictability and standards in the performance of duties and responsibilities
  • To establish Trade Facilitation programs
  • To improve Business Process
  • To institutionalize Knowledge Management
  • To optimize the use of BOC Data for intelligence, enforcement and decision making
  • To enhance compliance of stakeholders
  • To strengthen the intelligence and enforcement capabilities
  • To enhance maritime enforcement capabilities
  • to provide ease on the movement of legitimate travelers while ensuring safety and security
  • To prevent entry of illicit goods
  • To align BOC as a law enforcement agency
  • To ensure compliance to all international conventions and treaties to which the Philippines has acceded to and to ensure adherence and delivery of all obligations agreed into by both contracting parties (for bilateral agreements)
  • To adopt current Customs trends/direction/development
  • To intensify revenue collection through an ICT-enabled system
  • To come up with a rationalized, standardized and fair allocation of collection targets


As a Customs Administration we are committed to:

  • Professionalism and Integrity
  • Transparency and Accountability
  • Consistency and Simplicity
  • Vigilance and Dynamism
  • Be responsive to the needs of the community and industry

 As a Customs personnel we are committed to be:

  • Competent and Efficient
  • Accountable and Responsible
  • Honest and Dedicated
  • Firm and Fair
  • Helpful and Courteous
  • Simple in lifestyle