Port of NAIA clarifies customs procedure on importation thru air operators

The Bureau of Customs – Port of NAIA reminds the transacting public and air express operators on abandonment provision based on Republic Act No. 10863 otherwise known as the Customs Modernization and Tariff Act (CMTA) 2016, on September 27, 2021

All Port of NAIA stakeholders and interested public who plan to import thru air express operators are reminded on the existing customs rules and regulations to avoid abandonment of their corresponding shipments.

The Air Express Operators, which services were hired by transacting stakeholders including new importers, serve as the consolidator, carrier, deconsolidator, customs broker, and forwarder of shipments of their various clients. As such, the operators act as agents of their clients in transacting with the Bureau of Customs. It is then the responsibility of the operators to communicate with their clients regarding the requirements for processing, including submission of necessary permits and clearances.

The consignee, thru the air express operator, shall lodge the goods declaration within 15 days from the date of discharge of last package from the aircraft, pay the corresponding duties and taxes within 15 days from final assessment and should claim the shipment within 30 days from the payment of the assessed duties, taxes and other charges, to avoid abandonment. Should circumstances be otherwise, the consignee may reclaim the goods by submitting a request letter for the lifting of abandonment, at any time within 30 days after the lapse of the prescribed period to file the goods declaration, period provided that all legal requirements have been complied with, and the corresponding duties, taxes, and other charges have been paid before the release of goods from customs custody.

The Port of NAIA and its officials, under the leadership of District Collector Talusan, are consistent in responding with promptness, dedication and competence on all the filed and submitted requests for extension to file goods delcaration, untagging, and lifting of abandonment. As of date, there are no pending requests for the lifting of abandonment based on the records of the Office of the Deputy Collector for Operations.

Thus, to further enhance overall transaction experience of the stakeholders in pursuing their startups and businesses, the Bureau of Customs continue to support air express operators in identifying the different bottlenecks and challenges in their operations.

Just recently, the Port of NAIA reiterated to DHL Express (Philippines) Corporation for them to deploy additional manpower to attend to the influx of their various shipments especially in this time of pandemic.

Through this, processing will be faster and no packages will be tagged as abandoned due to the delayed filing of DHL Express (Philippines) Corporation who serves as their broker. This is to also avoid misconceptions that the BOC is at fault in the delay of parcels.

Furthermore, the Bureau of Customs – Port of NAIA remains a customer-centric government agency and emphasizes that its procedures and processes are at par with international standards with the recent achievement of ISO 9001:2015 Certification. The port also received several commendations from Anti-Red Tape Authority (ARTA), the lead agency in ensuring the compliance of agencies to the national policy on anti-red tape and ease of doing business in the nation, for the initiatives and innovations of the Bureau of Customs and the Port of NAIA, especially the BOC-NAIA One Stop Shop which resulted to the expeditious facilitation and release of all time-sensitive shipments since the onset of COVID-19 pandemic.