BOC convenes with WCO for People Development Diagnostic Virtual Mission

As part of the Bureau of Customs (BOC) aim to enhance personnel development, the BOC through the Human Resource Management (HRM) Modernization Working Group, meets with the World Customs Organization (WCO) for the People Development Diagnostic Virtual Mission on March 8-19, 2021.

The virtual mission was conducted via a series of online meetings and interviews, and were participated by the WCO Experts and BOC HRM Modernization Working Group headed by Si Mohamed EL HAIL, WCO People Development Programme Manager, and Donato B. San Juan, Chairperson of HRM Modernization Working Group & Deputy Commissioner of Internal Administration Group (IAG), respectively.

With the initiative of the BOC HRM Modernization Working Group Chairperson, the WCO Experts evaluated the Human Resource processes of the Bureau and presented their recommendations to BOC Commissioner Rey Leonardo Guerrero for the development and improvement of these processes to achieve a modernized Human Resource Management that is competency-based.

In addition, this mission also aims to assess critical competency needs and gaps within the context of the BOC’s modernization and reform programme, paying particular attention to the implementation of the World Trade Organization Agreement on Trade Facilitation.

The virtual meetings and interviews were aimed to evaluate the role of HRMD, among other relevant BOC offices, in competency management, job profiling, and HR planning; strategic integration of people in BOC strategy; training, competency development, performance management approaches, and professional development in port operations, both in seaports and airports; integrity questions as they relate to people development; and remuneration and benefits in the Bureau.

The Bureau of Customs, through this mission, assures the public that it is continuously enhancing its Human Resource Management capabilities in accordance with the WCO standards and international best practices to better serve national and public interest.