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The BOC e-Customs Project
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In January 2005, the BOC launched the "e-Customs Project", with a multi-million grant from President Gloria Macapagal Arroyo's e-Government fund, which was specifically created to finance mission-critical and high-impact ICT projects of government agencies.
The Project aims primarily to enhance and upgrade BOC's core and support ICT systems nationwide. Through Internet-based and wireless technologies, it will streamline imports and exports processing and improve trade facilitation between BOC and its stakeholders,
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including other government agencies - anytime, anywhere, towards the realization of the National and ASEAN Single Windows.
Major developments of this Project include:
• Online submission of Manifests by airlines, shipping lines, including de/consolidators
• Online submission of import and export declarations
• Automatic update on entry status
• Use of Value Added Service Providers (VASPs)
• Automated processing of import, export and other support systems
• e-Payment through authorized banks
The Project is composed of four major components: Applications System, Implementation Roll-out, Operations Facilities and Technical Architecture, and Change Management and Training. Full implementation of these components is expected to result in:
• Improved quality of customs service;
• Improved revenue collection;
• Greater customer satisfaction;
• Highly professional workforce;
• Greater efficiency;
• Modernized working environment; and
• Single window processing.
The Project is a partnership between the BOC and Unisys. BOC is providing over-all direction and Project coordination, while Unisys is performing systems integration as well as provision of comprehensive training packages, over-all change management and facilities improvement.
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